Services and Information
The International Office team at the Kliniken der Stadt Köln has compiled this information to help you prepare for your visit.
Summary of Frequently Requested Information:
- Visa
- Preparing for your Treatment
- Getting There
- Arrival and Accommodation
- Food
- Internet/Television
- Religious Practices
- Discharge
- Interpreters
- Accommodation for Relatives
- Your Stay in Cologne
Visa
The first place to look for information is the website of the German embassy in your home country. There you will find all the information you need regarding applying for a visa.
If you have any questions or require an invitation letter from our clinic, please don’t hesitate to contact us.
Preparing for your Treatment
If you haven’t been able to provide us with all your medical records before traveling to Germany, please make sure to bring all your records with you. This will allow you to avoid having additional examination after your arrival. If you are taking regular medication, please remember to bring it with you.
Getting There
The campuses of the Kliniken der Stadt Köln are located in the neighborhoods of Merheim, Holweide, and Riehl.
Cologne can be comfortably reached by airplane, train or car.
Cologne-Bonn Airport is the nearest airport. It is approximately 15 minutes away from the Merheim campus by taxi or by car and approximately 20 minutes from the Amsterdamer Straße Children´s Clinic.
To the website Cologne-Bonn Airport
To the website Deutsche Bahn
Arrival and Accommodation
After arriving at the clinic, a member of our staff will accompany you to the patient admissions desk. You will then be brought to the ward and shown your room.
Both one- and two-bed rooms are available on request.
Food
Every Kliniken der Stadt Köln campus has a cafe and kiosks for the patients. They are open throughout the day. There are also vending machines available for drinks and snacks.
Internet/Television
All rooms at the Holweide and Merheim hospitals have cable television connection. The television can be activated by paying a fee. There are a variety of international channels available.
Religious Practices
All Cologne city hospitals have a shared catholic-evangelical chapel and a room for prayer and contemplation. Religious services are held regularly. The pastor at each hospital is there to help, regardless of your religious affiliation, and can arrange contact with figures of other religions at your request.
Discharge
At the end of your course of treatment, you will be given a medical report covering all aspects of your treatment. Your full medical report can be translated into English on request.
Interpreters
Your personal, cultural and religious needs are a priority for us. The international nature of our physicians and nursing staff allows for patients to be attended to in German or English.
If you need an interpreter, please let us know in advance so we can provide you with a selection of specialist interpreters. You will be required to enter into a separate contract with the interpreter.
Accommodation for Relatives
If there are sufficient beds available, it is possible to have an accompanying person stay with you. The admission of an accompanying person is a cost-incurring additional service.
Relatives can also stay at hotels in the Cologne area. Do not hesitate to ask us if you have any questions. The official Cologne tourism website Kölntourismus (Link) offers a wide variety of hotels for every budget.
Your Stay in Cologne
Cologne has more than one million inhabitants and is the largest city in North Rhein-Westphalia. It is the fourth largest city in Germany. The city on the river Rhein was originally found by the Romans and has a more than 2000-year-old history. The city offers fantastic cultural and architectural variety, the most famous of which is the Cologne Cathedral.
The Cologne Cathedral is the seat of the Archbishop of Cologne and was declared a UNESCO World Heritage Site in 1996. More Information
You can find information on upcoming events, sightseeing and city tours on the official Cologne tourism website Kölntourismus
Cologne also has many great museums. An overview of all the museums can be found at MuseenKoeln
The Cologne Zoo offers a great day out for the entire family. Visit the Cologne Zoo website
Cologne is a great city for shopping. Information on the best places to shop can be found on the Kölntourismus website. The website also has all the information you need regarding events, history, city tours and a lot more.